• Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Search on the site

Search for a Specialized area, a Doctor or in entire site web

  • Mater Olbia
    • History and future
    • Mission
    • Structure and Organization
    • Service Charter
    • Technological Innovations
  • News
  • Work with us
  • Let’s keep in touch
  • IT
  • EN
Ospedale Mater Olbia
  • Info
    • Appointments
    • Appointment Call Center (CUP) for Female-Oriented Services
    • Laboratory Tests
    • Test Preparation
    • Pick up of reports
    • Pick up of medical records
    • Policies and consents
  • Private Practice
    • Drive-in swab
    • Booking
    • Convenzioni con Fondi e Assicurazioni
  • Medical Specialties
  • Doctors
  • Contacts
    • How to reach us
    • URP- Public Relations Office
Home/ Info/ Pick up of medical records

Pick up of medical records

A medical record is a personal document that includes all health and identification information regarding the patient’s hospitalization and is property of the hospital. Only copies, upon payment after the the proper request is made, can be issued. Requests can be submitted starting from the first day of hospitalization at the Medical Records Office.

How to request a copy of a medical record

To request a medical record patients must submit a request form

Forms can be submitted:

  • by e-mail: send the completed and signed form, valid legal document attesting the ownership of the entitled person as well as a signed copy of an identification document (front and back) of the entitled person and a copy of the paid wire transfer of the amount due (see Costs section) to ufficio.cartelle@materolbia.com.

Pickup methods

  • through PEC
  • through registered mail with fee charge
  • in person at the Mater Olbia Hospital triage, Monday to Friday from 4 pm to 7 pm

Costs

  • hard copy: €20.00
  • digital copy on a USB device:  €33.00 

€11.50 for postage expenses to be added to the above mentioned costs.

La somma dovuta dovrà essere versata tramite bonifico bancario, da corrispondere a:

Mater Olbia S.p.a.

IBAN: IT44H01005032 000 000 000 16028

BANK: BNL RM C/C 16028

ABI 01005

CAB 03200

BIC SWIFT BNLIITRR

Reason: “Medical record request Name, Surname, patient’s Fiscal Code, hospitalization period”

Issuance period

The interested party will be informed by e-mail when the copy of the requested medical document is available to be picked up in person or has been mailed. The requested copies that have not been picked up will be destroyed 90 days after being printed.

Who can submit the request

  • The party directly concerned providing an identification document
  • A proxy providing the request form completed and signed by the owner of the records, including the latter’s identification document (original or copy signed by the owner). Upon picking up the medical record, proxies must bring their own identification document, signed proxy authorization and an identification document of the delegating party (original or copy signed by the owner)
  • In the case of minors or completely/limited incapacitated parties, those who have parental rights or guardians (or their proxies) providing appropriate legal documents and proxy delegation where applicable. Emancipated minors must provide appropriate certification. 
  • Legitimate heirs of the deceased patient, providing appropriate legal documents/self-certification attesting their family relation. When there is more than one heir and there is disagreement, Legal Authorities exercise competence.

How to request other medical documents

Send an e-mail to  ufficio.cartelle@materolbia.com

Download the form by clicking here

Primary Sidebar

Search in the web site

Make an appointment

CUP S.S.N.

0789 1899 898 MONDAY – FRIDAY from 8:30 am to 5:30 pm

CUP Woman (SSN)

0789 1899 333 MONDAY – FRIDAY from 8:30 am to 5:30 pm

Private Practice

0789 1899 899 MONDAY – FRIDAY from 8:30 am to 5:30 pm
Let’s keep in touch

Stay updated on our activities and events

SIGN UP

Footer

Strada Statale 125 Orientale Sarda 07026, Olbia OT

Mater Olbia Facebook

Contacts

Contact Center: 0789 - 18999
Mail: info@materolbia.com
PEC: materolbiaspa@pec.it
National Healthcare Service: 0789 - 1899 898
Private Practice: 0789 - 1899 899
qatar logo foundation
Social Responsability Accreditation Privacy Ethical code | © 2020 Mater Olbia SpA - Partita IVA 13882471009
Useful Numbers
APPOINTMENTS
National Healthcare Service:
0789 1899 898
CUP Woman (National Healthcare Service:):
0789 1899 333
Private Practice:
0789 1899 899
INFORMATION
Contact Center:
0789 1899 9
Questo sito o gli strumenti terzi da questo utilizzati si avvalgono di cookie necessari al funzionamento ed utili alle finalità illustrate nella relativa policy. Scorrendo questa pagina, cliccando su un link o proseguendo la navigazione in altra maniera, acconsenti all'uso dei cookie. Se vuoi saperne di più consulta la cookie policy.
Accetta